tk677 Privacy Policy
Your personal information is of the utmost importance to us. This policy explains in detail how tk677 collects, uses, and keeps your information safe.
This Privacy Policy ("Policy") provides a detailed description of how tk677 platform and its related services ("Services") handle the personal information of users ("you" or "user"). tk677 ("we", "us", or "platform") is a trusted online gaming and betting platform in Bangladesh, fully committed to protecting your privacy.
Please read this Privacy Policy carefully before using our services. By registering on tk677 or continuing to use the services, you are considered to have fully accepted the terms set out in this Policy.
Important: This service is for persons aged 21 and over only. We do not knowingly collect information from minors.
What Information We Collect
We collect certain types of personal information to manage your account on tk677, improve our services, and ensure security. The details of this information are set out below:
1.1 Registration and Identity Information
When you open an account on tk677, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address and nationality
- National ID card or passport details (for KYC verification)
- Your preferred language and currency (BDT / Taka)
1.2 Financial Information
We collect the following financial information to process transactions:
- bKash, Nagad, or Rocket mobile banking account numbers
- Bank account details (for bank transfers)
- Transaction history — deposits, withdrawals, and betting activity
- Win/loss records and bonus usage details
1.3 Technical Information
When you use our platform, the following information is collected automatically:
- IP address and device identification information
- Browser type, operating system, and screen resolution
- Cookie and session data
- Time spent on the platform, page viewing patterns, and activity logs
- Login times and geographic location (at country and region level)
Purpose of Data Collection
tk677 uses your information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorised purposes. Our main purposes for using information are:
- Account Management: Creating, verifying, and maintaining your account.
- Service Delivery: Completing gaming, betting, and financial transactions.
- Age and Identity Verification: Ensuring the user is aged 21 or over.
- Fraud Prevention: Detecting suspicious activity to maintain security.
- Legal Compliance: Adhering to applicable laws and regulations.
- Customer Support: Resolving your issues and managing 24/7 live chat support.
- Responsible Gaming: Identifying potentially problematic gaming behaviour and providing assistance.
- Relevant Communications: Keeping you informed about bonuses, promotions, and important updates.
- Platform Improvement: Analysing usage patterns to improve service quality.
We never sell your information to third-party advertisers. Your privacy is at the core of our business values.
Cookie and Tracking Technologies
tk677 uses cookies and similar technologies to provide a smooth and secure browsing experience. Cookies are small data files that your browser receives from our server and stores on your device.
3.1 Types of Cookies
- Essential Cookies: For maintaining login sessions and managing security features — the platform cannot function properly without them.
- Functional Cookies: For remembering your preferences (language, display settings).
- Analytics Cookies: For understanding usage patterns with the aim of improving services.
- Security Cookies: For detecting fraud and protecting accounts.
3.2 Cookie Controls
You can decline or delete non-essential cookies by changing your browser settings. Please note that disabling essential cookies may prevent some platform features from working properly.
Data Sharing and Third Parties
tk677 never sells or leases your personal information to third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers.
- Technology Partners: Game providers (Pragmatic Play, Spribe, JILI, etc.) with whom necessary operational information is shared; they may not use your information independently.
- Legal Obligations: When information must be provided under a court order, regulatory authority request, or legal process.
- Fraud Prevention: Cooperating with relevant authorities to detect cybercrime or financial fraud.
- Business Transfer: In the event of any future business merger or acquisition, you will be notified in advance.
All third-party partners are contractually bound to uphold our privacy standards. They are entitled to use information only for specified purposes and to the extent necessary.
Data Security Measures
tk677 uses industry-standard security technologies to protect your personal and financial information. Our security framework includes the following measures:
- SSL Encryption: All data transmission between your browser and our servers is protected via SSL/TLS encryption.
- Data Encryption: Advanced encryption methods are used when storing sensitive information.
- Access Controls: Only authorised staff and systems can access your information.
- Regular Audits: Our security measures are regularly tested and updated.
- Firewall Protection: Advanced firewall systems to prevent unauthorised access.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
It is not possible to guarantee that data transmission over the internet is completely secure. However, tk677 takes the utmost precautions to protect your information and is committed to taking prompt action in the event of any security breach.
You also share partial responsibility for keeping your account secure. Do not share your password with anyone, and use a strong and unique password.
Data Retention Period
tk677 retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by legal obligations.
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Financial transaction information is retained for a specified period after account closure in accordance with legal requirements.
- Marketing Data: Marketing communications are stopped immediately when you withdraw your consent.
- KYC Documents: Identity verification documents may be retained for an extended period under legal compliance requirements.
At the end of the specified period, we securely delete or anonymise your information so that you can no longer be identified.
Your Rights
As a tk677 user, you hold a number of important rights over your personal information. To exercise these rights, please contact our support team.
- Right of Access: You may request a copy of the information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations exist.
- Right to Restrict Processing: In certain cases you may request that the use of your information be restricted.
- Data Portability: You may receive your information in a structured format.
- Marketing Opt-Out: You may opt out of marketing communications at any time.
- Right to Complain: If you have a complaint about the handling of your information, please contact us directly.
Any request relating to your rights will be processed after verifying your identity. We generally respond to your request within 30 days.
Responsible Gaming and Data Use
tk677 places the highest importance on responsible gaming. To this end, we analyse data about your gaming behaviour to try to identify potential issues early.
- Analysing your betting history to identify signals of unusual behaviour.
- Recommending limits, breaks, or self-exclusion where necessary.
- Providing contact information for support organisations.
For more information on responsible gaming, please visit our Responsible Gaming page.
Policy Changes
tk677 may update this Privacy Policy from time to time. This Policy may be revised due to changes in services, new legal requirements, or the need to improve user protections.
- For significant changes, we will notify you by email.
- The updated Policy will be published on this page and the "Last Updated" date at the top of the page will change.
- Continuing to use the platform after a new Policy is published means you are considered to have accepted the changes.
Reasonable notice will be given before significant changes. The current version of the Policy will always be available on this page.
International Data Transfers
In operating tk677's services, your information may be processed or stored on servers located outside Bangladesh. In such cases:
- Data protection standards are maintained in any international transfer.
- Appropriate safeguards are ensured before data is sent to third-party countries or regions.
- All international partners are contractually bound to comply with our privacy standards.
Regardless of which country your information is processed in, the protection standards set out in this Privacy Policy will always apply.
Contact Us
If you have any questions about this Privacy Policy or wish to submit a request regarding your data rights, please contact us.
Contact the Privacy Team
Live Chat
24/7 support in Bengali
If you send a request to access, correct, or delete your information, we will verify your identity and respond within 30 days.
Related Information
Our other policy and information pages may be helpful to you: